Shipping and Returns


Shipping:

  • We sell and deliver worldwide!   
  • Your order is shipped within 1-2 days after being placed.
  • Shipping cost is free of charge for any orders over DKK 500.
  • For other orders our delivery charge is DKK 40 per order within Denmark. Within Europe the charge is DKK 60. For the rest of the world the charge is DKK 80. Charges are automatically added to you order.
  • Orders are shipped Monday to Saturday, excluding bank holidays.
  • Shipping charges are non-refundable

Returns:

  • To be eligible for return, items must be in their original purchase condition, include all original packaging, and shipped within 30 days. You are responsible for the shipping charges.
  • If you wish to exchange a product, we will pay to ship the new product back to you.
  • Shipping charges are non-refundable

Our return address is:

Enkel Basics
Oehlenschlagersgade 26
1663 Copenhagen V
Denmark

 

Custom Charges (orders outside EU):

If you are ordering goods for delivery outside the European Union, please note that our goods may be subject to import duties and taxes. Any charges in relation with customs clearance must be borne by the customer. Enkel Basics cannot be held responsible for customs clearance. When ordering from Enkel Basics, you are the importer and must comply with all laws and regulations of the destination country.

If you decide to refuse any shipments from Enkel Basics, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to Enkel Basic. This amount will be subtracted from your merchandise refund.